Director of Operations
Project Manager
Strategic Leader

I’m a…

…inspired to bring value based healthcare to all.

I’m a…

Director of Operations
Project Manager
Strategic Leader

…inspired to bring value based healthcare to all.

Summary

Performance-focused healthcare management professional with over 30 years of extensive management experience, including 20 years in the healthcare industry.  Excels in strategic planning for success, identifying inefficiencies, implementing change, and empowering collaborative leadership to optimize operational outcomes. Proven track record of leading teams, fostering collaboration, and implementing innovative solutions to provide value-based care delivery and operational excellence.

Specialties

  • • Developing teams to improve performance, efficiencies and workflows.

    • Prefer utilizing incentives for performance versus annually expected “Christmas Bonus”.

    • Building client relationships.

    • Achieving net profit soft sales relationships and lean methodology.

    • Producing an upbeat work environment.

    • Developing new lines of revenue.

    • Cross training employees.

    • Implementing SOPs.

  • • Anticipating and overachieving client expectations.

    • Cross-functional team schedule development and buyoff.

    • Budgeting and tracking costs, worked hours, progress.

    • Identifying obstacles and problem solving around them.

    • Identifying inefficiencies and cost saving strategies.

    • Building strong, accountable relationships with subcontractors.

    • Supporting teams where needed for optimal outcome.

    • Mitigating risks.

  • • Building company reputation: allowing increased repeat business and premium pricing.

    • Developing Business Plans, Rolling Forecasts and Spending Budgets.

    • Analyzing niche and strategic markets.

    • Recognizing needs for system upgrades for continued growth.

  • • Uncovering spending wastes and trends.

    • Developing breakeven price points including fixed costs, forecasted variable costs and new purchases.

    • Best financial strategy of manpower planning for peak demands.

    • Gathering and consolidating data.

    • Analyze data to identify trends, patterns, and anomalies.

Work Plan

I am not fresh out of college looking to gain 4 to 5 years of experience, then going to work for the highest paying competitor. I plan on working for my next employer for the next 20 years using my extensive, diverse background and skills to produce operational excellence.

Career Highlights

  • Transformed an underperforming steel erection company, doubling revenue to $2.3M and net profits from $0 to $500K in 2 years through Lean practices, strategic partnerships, sales management, and streamlined project management.

  • Recognized for excellence in developing $2B revenue Business Plans, Rolling Forecasts, and G&A Budgets, providing meaningful business analysis presentations to stakeholders at JEG.

  • Pioneered entrepreneurship at Peak Performance in Motion physical therapy clinic in a competitive landscape of profoundly influential hospital systems by developing business strategies and working relationships with HCPs.

  • Boosted annual gross margin by 25% for Optimum Rehab via innovative strategies, cross-functional team training, new business development, and process improvements.  Successfully migrated to EMR for enhanced scalability.

  • Elevated annual professional service encounters by 89% at Heart of Humanity Health Services through workflow analysis and SOP implementation.  Improved patient reviews from 2.3 to 4.5 stars with post-visit feedback strategies.